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How to add video to GetResponse

Add video to GetResponse emails with ease.

Step-by-step video tutorial - how to add video to GetResponse.

Take the Viewed Video Email Platform for a free 15-day test drive, no credit card required.

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YouTube video

Add video to GetResponse for more engaging, responsive campaigns.

GetResponse video emails play automatically the moment the email is opened and works on all devices, all email clients and all connections from WiFi too 5G.

Adding video too GetResponse is as simple as copying and pasting, so no technical or coding expertise is required.

Follow the 4 step process to add video to GetResponse email.

Step 1. Create a new GetResponse email campaign

  • Log into your GetResponse Account
  • Start by creating a Newsletter using the By MySelf option.
  • Add a Subject line and Confirm the List you wish this campaign to be sent to.
  • Move onto the Design phase where the next step is to choose your template. You can use either a Pre-Designed, Previously Built Template (My Templates) or a Blank Template, we’ll use a Pre-Designed Template.
  • In the template editor locate the Custom HTML Block in the right column. Drag this block into the template into position where you wish your video to be featured.
  • We are now ready to move onto creating our video content.
Create a Newsletter in GetResponse
Add a HTML block to your GetResponse template

Step 2. Sign up for a Viewed Video Email Account

  • The Viewed video email platform converts your video content to a HTML snippet which is then added to your email template to enable your video play within the body of your email.
  • It is free to sign up for a Viewed video email account and no credit card is required.
  • To sign up simply complete the short form and click Send.
  • To complete the sign up process you will need to validate your email address by clicking on the email sent to the email account that you used at sign up.
  • Your Free Viewed Account gives you full access to the video email platform for 15 days.
Free Trial - Full Details
Create a viewed video email account

Step 3. Convert your video to a HTML snippet

  • Upload your video content to our Video Email Platform, the video should not be larger than 100mb, and not be longer than 60 seconds.
  • The video file can be any video file format, so it is ok to upload YouTube, TikTok, Instagram video content as well as MP4’s. You can upload your video by dragging the file into the application or adding a URL for the video.
  • Choose a name for the video so you can locate it later, either to re-use it or check out the results of your campaign.
  • Select your ESP as Other email Sending Software.
  • Click the Create Video button.
  • The video email platform will now transcode the video into a HTML snippet.
  • Copy the HTML snippet using the Copy button at the foot of the HTML pane.
Upload your video to Viewed
HTML code snippet Viewed Video Email Platform

Step 4. Add the video to your GetResponse email

  • Return to your GetResponse template in the template editor and Paste the HTML snippet into the HTML Code pane located in the right hand column of the page.
  • Your video will now play within the body of your email template within the editor.
  • Select Preview at the head of the editor to see how the video will look on Desktop and Mobile devices.
  • Continue to set up your campaign ready for sending.
Paste the HTML Snippet into the HTML panel in GetResponse
Preview the GetResponse Video Email on Desktop and Mobile

How to get started with GetResponse video email

GetResponse Video Email logo

Getting started with video email is quick and easy. All you’ll need to get started is a video that is less than 60 seconds long with a file size less than 100Mb.

The best way to get started is to take our Video Email Platform for a test drive by signing up to the 15-day free trial.

During this trial you can set up a video email in your GetResponse account, send internal test messages or send a live video email campaign to your subscribers.

Free Trial - Full Details
GetResponse 309 x 711 iPhone

GetResponse video email FAQ's

+ - Do we need to add any API keys to our GetResponse account?

GetResponse and our Video Email Platform work together without the need for any changes, are specific set up to your GetResponse account.

+ - How long can the video be within the email?

60 Seconds is the maximum a video can be when adding video to email.

+ - How much does video email cost?

Pricing for video email includes 2 fees as follows:

  1. License Fee – This fee can be paid on an annual or monthly basis and enables the user to have full access to the Video Email Platform..
  2. Video Plays – When a recipient open the email the video plays automatically, each of these plays attracts a small fee which is referred to as the video play fee.

Visit our Pricing Page for full details.

+ - Do we need to speak with GetResponse to get started?

No need to contact your support team at GetResponse as our Video Email Platform is designed to work with no special set up requirements on GetResponse.

+ - Can we run some video email A/B Tests ?

We highly recommend that you test video email versus sending campaigns that feature still images, or GIFS.

+ - Does the recipient click to make the video play?

Clicking on the video is not required to start the video playing in the email. The video in the email will commence playing the moment the email is opened.

+ - Does video in email impact email delivery rates?

No, your GetResponse email campaigns will continue to experience excellent deliverability. Adding video to your emails has no impact on the delivery of your emails to the inbox.

+ - Can a YouTube video be added to a GetResponse email?

Yes, YouTube videos can be added to GetResponse emails.

Many YouTube videos can be uploaded to the video email platform simply by copying the URL of the YouTube video and pasting that into the upload field in the video email platform.

GetResponse video email metrics

GetResponse ESP partner
Delivery Rate 0
Unsubscribe rate of GetResponse video emails 0
GetResponse video emails that are < 30 seconds long 0
GetResponse users who are seeing +ve ROI from video email 0

Top 4 tips for adding video to GetResponse emails

1. No Sound in Video Email

Video email is not compatible with sound so your video email will not include audio. We recommend that videos that rely on sound to communicate the message are not used in email.

2. Video length to be a maximum of 30 seconds

The optimum duration for video in email is 30 seconds, aim to keep your video duration within + or -10% of this to deliver the maximum engagement and response to your video email.

3. Place the video at the head of your email

Add your video into your email, at the head of the template, at the full width of 600px. This position at the top of your email has repeatedly proven to be the most effective for delivering response.

4. Add a Call to Action

Add a Call to Action, preferably as a button, directly beneath your video. Make the call to action relatable to the video content, for example Watch the full Video, or Discover more details.

15-day free trial

With full access to the video email platform you can set up a video email campaign in your GetResponse account and experience your video email in your inbox.

No Credit Card Required

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Sharing our video email knowledge

What we have learnt and what we are working on.