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How to add video to Listrak

Add Video to Listrak Email with ease.

Add video to Listrak for more engaging, responsive campaigns.

Listrak video emails play automatically the moment the email is opened and works on all devices, all email clients and all connections from WiFi too 5G.

Adding video too Listrak is as simple as copying and pasting, so no technical or coding expertise is required.

Follow our 4 step process to add video to Listrak.

Step 1. Create a new Listrak email campaign

  • Log into your Listrak Account.
  • Create a new email campaign in Listrak.
  • Select the email template you wish to use for your campaign from the Listrak email template library.
  • You now are ready to build your email. In the email template editor drag a HTML block into your template where you’d like the video to be featured, we recommend this be positioned at the head of the email template.
Create a new Campaign in Listrak

Step 2. Sign up for a Viewed Video Email Account

  • The Viewed video email platform converts your video content to a HTML snippet which is then added to your email template to enable your video play within the body of your email.
  • It is free to sign up for a Viewed video email account and no credit card is required.
  • To sign up simply complete the short form and click Send.
  • To complete the sign up process you will need to validate your email address by clicking on the email sent to the email account that you used at sign up.
  • Your Free Viewed Account gives you full access to the video email platform for 15 days.
Create a viewed video email account

Step 3. Convert your video to a HTML snippet

  • Upload your video content to our Video Email Platform, the video should not be larger than 100mb, and not be longer than 60 seconds.
  • The video file can be any video file format, so it is ok to upload YouTube, TikTok, Instagram video content as well as MP4’s.
  • Choose a name for the video so you can locate it later, either to re-use it or check out the results of your campaign.
  • Select your ESP as Other email Sending Software.
  • Click the Create Video button.
  • The video email platform will now transcode the video into a HTML snippet.
  • Copy the HTML snippet using the Copy button at the foot of the HTML pane.
Upload your video to Viewed
HTML code snippet Viewed Video Email Platform

Step 4. Add the video into your Listrak email template

  • Paste the HTML code snippet into the HTML block which you added to your Listrak email template.
  • Save the campaign.
  • Use the Preview feature to check that your video email is ready to be sent.
  • Continue to set up your campaign ready for sending.
Paste the HTML into the HTML blocking's the Listrak template

How to get started with Listrak video email

Listrak Video Email Marketing

Getting started with video email is quick and easy. All you’ll need to get started is a video that is less than 60 seconds long, with a file size less than 100Mb.

The best way to get started is to take our Video Email Platform for a test drive by signing up to our 15-day free trial.

During this trial you can set up a video email in your Listrak account, send internal test messages or send a live video email campaign to your subscribers.

Free Unlimited Trial - Full Details
Listrak 309 x 711 iPhone

Listrak video email FAQ's

+ - Do we need to make any changes to our Listrak Account?

Listrak works with our Video Email Platform without any changes to your standard set up.

+ - How long can the video be within the email?

You can upload videos of maximum duration of 60 seconds to our Video Email Platform.

+ - How much does video email cost?

Pricing for video email:

  1. License Fee – This fixed fee can be paid on a monthly or annual bsis and provides access to the video email platform.
  2. Video Plays – Each time the video is played within an email we charge a small fee per video play.

Visit our Pricing Page for full details

+ - Do we need to speak with Listrak to get started?

Getting started is easy and no contact with your Listrak support team is required.

+ - Can we run some video email A/B Tests ?

A/B split tests are a great way to assess and validate the performance impact of adding a video to your email.

+ - Does the recipient click to make the video play?

Clicking on the video is not required to start the video, all videos within email play automatically as soon as the emil is opened.

+ - Does video in email impact email delivery rates?

No, your Listrak Campaigns will continue to experience excellent deliverability. Adding video to your emails has no impact on the delivery of your emails to the inbox.

+ - Can we feature 2 videos in an email?

Yes, it is certainly possible to include multiple videos within your email. It is important to consider here that if you include two videos in your email the cost associated with adding video to your email will double.

Listrak Video Email Metrics

Listrak ESP
Delivery Rate 0
Unsubscribe rate of Listrak Video Emails 0
Listrak Video Emails that are < 30 seconds long 0
Listrak users who are seeing +ve ROI from Video Email 0

15-day free trial

With full access to the video email platform you can set up a video email campaign in your Listrak account and experience your video email in your inbox.

No credit card required

Why Listrak users choose our Video Email Platform.

Seamless Integration with Listrak

Adding video to Listrak email is a simple copy and paste process, with no technical skills required.

Works with all email clients.

Our video email technology ensures that the video plays automatically within all email clients, the moment the email is opened.

Any Video format can be added to your email

All video file formats, including YouTube, TikTok, Instagram and MP4's, work with our Video Email Platform, with a maximum file size of 100mb.

An Enterprise Grade Platform

Our video email technology is built on the Microsoft platform and hosted on AWS for optimum performance, with robust security and 99.9% uptime.

Sharing our knowledge

What we have learnt and what we are working on.