Klaviyo video emails play automatically the moment the email is opened and works on all devices, all email clients and all connections from WiFi to 5G.
Adding video to Klaviyo emails is as simple as copying and pasting, so no technical or coding expertise is required.
Getting started with video email is quick and easy. All you’ll need to get started is a video that is less than 60 seconds long with a file size less than 100Mb.
The best way to get started is to take our Video Email Platform for a test drive by signing up to our free, unlimited trial.
During this trial you can set up a video email in your Klaviyo account, send internal test messages or send a live video email campaign to your subscribers.
No, you do not need to make any changes to your Klaviyo account. Our video email platform has been designed to work with Klaviyo out of the box.
The maximum duration for a video within a video email is 60 seconds.
Our tests indicate that the most effective duration is in the 20-40 second range.
Video email pricing has two elements:
Visit our Pricing Page for full details.
No, you can get started without speaking with your Klaviyo customer support team, as video email requires no changes to your Klaviyo account.
We provide a Pilot Program service during which you can perform up to six video email A/B split tests within a 2 month period.
We additionally offer guidance during these Pilot Programs to ensure you attain the maximum learnings from the program.
No, the recipient does not need to click on the video to have it play within the email.
The video email is designed to play automatically at the moment the recipient opens the email.
No, your Klaviyo email campaigns will continue to experience excellent deliverability. Adding video to your emails has no impact on the delivery of your emails to the inbox.
Yes, YouTube videos can be added to Klaviyo emails.
We have a step by step guide on how to add a YouTube video to Klaviyo.
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